Once you book a lesson or course with us you will be e-mailed a booking confirmation and asked to pay in advance.
You then have a seven day cooling off period to change your mind and obtain a refund as long as you contact us 48 hours before the commencement of your lessons. If you fail to attend your lessons for any reason you will lose those lessons you’ve paid for. If you wish to reschedule a lesson for any reason you need to give us 48 hours notice or you will be charged in full for that lesson.
You will need to give us notice by e-mail and please e-mail [email protected] and not your tutors personal e-mail address or Facebook. If you are late for your lesson you will lose that time which you have paid for.